Payment Policy

Online payments on Shri Jain Ji are processed through Cashfree Payment Gateway. Cashfree helps us offer secure checkout options such as UPI, cards, net banking, wallets, refunds, and transaction status updates.

Cashfree is our payment gateway partner, not our shipping partner. We do not store sensitive payment credentials on our servers.

We accept payment methods shown at checkout for orders placed on shrijainji.com. Online payments are processed through Cashfree Payment Gateway, and availability may depend on order value, device, bank, network, region, and operational settings.

• UPI apps including Google Pay, PhonePe, Paytm, BHIM, and supported UPI apps.
• Credit and debit cards including Visa, Mastercard, RuPay, American Express, and supported cards.
• Net banking from supported Indian banks.
• Digital wallets and other methods supported by our payment provider.
• Cash on Delivery may be offered only for selected pin codes/order values if enabled at checkout.

• All prices are in Indian Rupees (INR).
• Applicable GST, delivery charges, discounts, and total payable amount are displayed at checkout.
• Prepaid orders are confirmed after successful payment realization. COD orders, where available, are confirmed after successful order placement and any additional verification required by us.
• A GST-compliant invoice/order summary is generated or shared as per applicable operational and tax requirements.

• Online payments are processed through Cashfree Payment Gateway using secure payment infrastructure.
• We do not store complete card numbers, CVV, UPI PIN, net-banking passwords, or sensitive payment credentials.
• You may be redirected to Cashfree, your bank, UPI app, card network, or other payment authentication flow for OTP, PIN, or other verification.
• If you notice suspicious payment activity related to a Shri Jain Ji order, contact customercare@shrijainji.com or +91 98107 39299 immediately.

• If payment fails but the amount is debited and the order is not confirmed, Cashfree Payment Gateway, your bank, or payment network usually reverses the amount automatically within 5-7 business days.
• If the amount is not reversed within that period, contact customercare@shrijainji.com with the order number, payment reference, transaction ID, and screenshot if available.
• Please avoid repeated payment attempts for the same cart within a short time to reduce duplicate debit risk.

Refunds for cancelled orders, eligible claims, failed transactions, damaged products, or confirmed lost shipments are processed according to our Return, Refund & Cancellation Policy.

We may cancel an order due to product unavailability, pricing error, suspected fraud, payment issue, incorrect address, courier unserviceability, or operational reasons. In such cases, eligible paid amounts will be refunded to the original payment method or another appropriate method.

For payment questions, contact customercare@shrijainji.com or +91 98107 39299.

Business address: Housing Board Colony, Sector 18, Old Faridabad, Faridabad, Haryana 121002, India.